PKR99 Privacy Policy – How We Protect Your Data

Overview

PKR99 is an online gaming platform serving players in Pakistan. When you create an account, make deposits or withdrawals, play games or contact our support team, you share certain personal information with us. This Privacy Policy explains — in plain, clear language — exactly what we collect, why we collect it, how long we keep it and who, if anyone, we share it with.

We take the privacy of every PKR99 player seriously. Pakistan players trust us with sensitive financial information, including JazzCash and Easypaisa account details. That trust is something we work actively to maintain through proper security infrastructure, strict internal data access controls and transparent communication about our practices.

1. What We Collect

PKR99 collects personal data only where it is necessary to operate the platform, process payments and comply with our internal fraud prevention obligations. The categories of data we collect are as follows:

We do not collect sensitive data such as biometric information, political views or religious beliefs. We collect only what is necessary for operating a gaming platform and processing PKR transactions securely.

2. How We Use Your Data

Every piece of personal data PKR99 collects is used for a defined, legitimate purpose. We do not collect data speculatively and we do not use it for purposes beyond what is described here.

• Account management: Your name, contact details and identity data are used to create and maintain your PKR99 account, verify your identity and manage your account settings.
• Payment processing: Payment details are used exclusively to process your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and Bank Transfer. We do not store full payment credentials in plaintext.
• Fraud prevention: Technical data including IP addresses and device fingerprints are used to detect suspicious activity, prevent multiple account creation and protect the integrity of the platform.
• Platform improvement: Anonymised usage data helps us understand how players navigate PKR99, which games are most popular and where the experience could be improved. This data does not identify individual players.
• Customer support: Data shared during support interactions is used solely to resolve your query. Support logs are retained for a defined period for quality assurance and dispute resolution purposes.
• Promotional communications: If you have opted in to receive promotions, your contact details may be used to send PKR99 bonus offers, PSL season promotions and platform updates. You can opt out at any time through your account settings.
• Responsible gaming: Usage and transaction data is reviewed to identify patterns that may indicate problem gaming behaviour. PKR99 may contact players proactively where such patterns are detected.

3. Payment Data & Financial Information

PKR99 processes all transactions in Pakistani Rupees (PKR). The payment channels we support — JazzCash, Easypaisa, Raast and Bank Transfer — each handle transaction processing through their own secure infrastructure. PKR99 receives confirmation of successful transactions but does not store your full JazzCash or Easypaisa PIN, your bank card CVV or any other sensitive payment authentication credential.

• Payment account numbers (e.g. your JazzCash mobile number or Raast ID) are stored in encrypted form and are used only to process withdrawals to your registered account.
• All payment data is transmitted over SSL-encrypted connections. No payment detail is ever sent or stored in plaintext.
• PKR99 follows a same-name withdrawal policy: withdrawals are processed only to payment accounts registered in your own name. This protects you from unauthorised withdrawal attempts.
• Transaction records — amounts, dates, method — are retained for internal audit and dispute resolution purposes for the period specified in the Data Retention section of this policy.

4. Cookies & Tracking Technologies

PKR99 uses cookies and similar tracking technologies to keep the platform working properly, remember your preferences and understand how players use the site. Here is a breakdown of what we use and why:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you are active on PKR99. Without these, the platform cannot operate.
• Preference cookies: Store your language, display and notification settings so you do not have to reset them each visit.
• Analytics cookies: Collect anonymised data on page views, session durations and feature usage. This helps PKR99 identify which parts of the platform work well and which need improvement. This data does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and multiple account creation attempts from the same device.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use PKR99 normally, including staying logged in during a session. PKR99 does not use third-party advertising cookies or sell cookie data to advertisers.

5. Data Sharing

PKR99 does not sell your personal data to any third party. Period. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: When you make a deposit or request a withdrawal, the relevant transaction data is shared with your chosen payment channel — JazzCash, Easypaisa, Raast or your bank — to execute the transaction. Each of these providers operates under their own privacy policies and security standards.
• Game providers: When you play a game on PKR99, your player session data (not your identity or payment details) is shared with the relevant game provider to deliver the game and record outcomes. Game providers do not receive your name, contact details or payment information.
• Fraud prevention services: Anonymised technical data may be shared with fraud detection services to identify and block known malicious actors. This data does not include your name or financial details.
• Legal obligations: PKR99 may disclose personal data if required to do so by a valid legal process. We will notify affected players where permitted by law before complying with any such request.

6. Data Retention

PKR99 retains your personal data only for as long as is necessary for the purposes it was collected. Retention periods are determined based on the type of data and the reason it was collected:

• Active account data: Retained for as long as your PKR99 account remains open and active.
• Transaction records: Financial records including deposit and withdrawal history are retained for a minimum of five years following the transaction date. This supports internal audit, fraud investigation and dispute resolution requirements.
• Identity verification data: KYC documents and verification records are retained for the duration of your account and for a period of five years following account closure.
• Support interaction logs: Customer support records are retained for two years from the date of the interaction.
• Closed account data: When an account is closed, personal data is anonymised or deleted according to the above schedule. Anonymised data may be retained indefinitely for statistical and platform improvement purposes.

Once the relevant retention period expires, data is securely deleted or irreversibly anonymised. You can request early deletion of certain data types by contacting PKR99 support — see the Your Rights section below for full details.

7. Security Measures

PKR99 applies a layered approach to data security. We combine technical infrastructure controls with strict internal access policies to protect your personal and financial data at all times.

• SSL/TLS encryption: All data transmitted between your device and PKR99 servers is encrypted using industry-standard SSL/TLS protocols. This applies to account logins, game sessions and all payment transactions.
• Encrypted data storage: Sensitive data fields — including payment account identifiers and identity details — are stored in encrypted form. They cannot be read in plaintext even by internal staff without authorised decryption access.
• Access controls: Access to player data within PKR99's internal systems is restricted on a strict need-to-know basis. Only personnel who require data access to perform their specific function are granted it, and all access is logged.
• Fraud monitoring: Automated systems continuously monitor account and transaction activity for signs of unauthorised access, unusual login patterns or suspicious financial behaviour. Alerts are reviewed by the PKR99 team.
• Regular security reviews: PKR99 conducts periodic internal reviews of security procedures and infrastructure to identify and address potential vulnerabilities before they can be exploited.

While PKR99 takes all reasonable precautions to protect your data, no internet platform can guarantee 100% security. Players also play a role in keeping their accounts safe by using strong, unique passwords and not sharing login credentials with anyone.

8. Your Rights

As a PKR99 player, you have meaningful rights over your personal data. PKR99 is committed to honouring these rights in a timely and transparent manner. You can exercise any of the following rights by contacting PKR99 support through your account:

To exercise any of these rights, contact PKR99 support through the messaging or live chat function in your account. We aim to respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will notify you of the extended timeline.

9. Minors & Age Policy

PKR99 is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. Age verification checks are applied during registration and, where necessary, during KYC verification processes.

If PKR99 identifies that an account belongs to a person under 18, the account will be closed immediately and any balance returned to the payment source used for deposits, where this is technically possible. Data collected from the minor's account will be deleted promptly.

10. Policy Updates

PKR99 may update this Privacy Policy from time to time to reflect changes in our platform, the services we offer or applicable data protection practices. When we make material changes, we will notify registered players via the email address on their account or through a prominent notice displayed within the PKR99 platform.

The "Last Updated" date at the top of this page always reflects the date of the most recent revision. Continued use of PKR99 after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any update, you should stop using the platform and contact support to close your account.

11. Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way PKR99 handles your personal data, please reach out through the support channel available in your PKR99 account. Our team is available around the clock and can assist with data access requests, corrections, deletion requests and general privacy queries.

You can also reach the PKR99 support team via our official contact email:

For account-related matters not covered by this policy, please refer to our Terms and Conditions or the FAQ page for common questions and answers.